Workforce Development

• Customized Training Program
• Customized Courses for Individual Businesses
• Business and Industry Public Course Offerings
• Fire, EMS & Rescue, and Law Enforcement
• Small Business Center
• Workforce Development and Training Center

Customized Training Program
The purpose of the Customized Training Program is to provide customized training assistance in support of full-time production and direct customer service positions created in the State of North Carolina, thereby enhancing the growth potential of companies located in the state while simultaneously preparing North Carolina's workforce with the skills essential to successful employment in emerging industries.

Eligible businesses include: Manufacturing, Technology Intensive (i.e., Information Technology, Life Sciences), Regional or National Warehousing and Distribution Centers, Customer Support Centers, Air Courier Services, National Headquarters with operations outside North Carolina, and Civil Service employees providing technical support to U.S. military installations located in North Carolina.

To receive assistance, eligible businesses and industries must demonstrate two or more of the following criteria:

• The business is making an appreciable capital investment;
• The business is deploying new technology;
• The business is creating jobs, expanding an existing workforce, or enhancing the productivity and profitability of the operations within the State; and,
• The skills of the workers will be enhanced by the assistance.

Resources may support training assessment, instructional design, instructional costs, and training delivery for personnel involved in the direct production of goods and services. Production and technology support positions also are eligible for training support.

Full-time probationary employees of qualified Customized Training companies are eligible for training delivered by the community college. The use of Customized Training funds requires that trainees are paid by the company for all time during training hours. For more information go to http://www.ncccs.cc.nc.us/Business_and_Industry/CustomizedTraining.htm

Fire, EMS & Rescue, and Law Enforcement
The Fire Service program provides full time and volunteer fire departments with the opportunity to gain knowledge, practical skills, and certification in modern firefighting, rescue, officer development, and fire department management skills. The Emergency Medical Services and Rescue program provides certification in a wide variety of emergency medical and rescue-related programs. The Law Enforcement program provides Sworn Credentialed Law Enforcement Officers, Detention Officers, and Communication Personnel with the opportunity to gain knowledge and skills based on new and existing technology.

Small Business Center
Part of a statewide network, ECC's Small Business Center offers a multi-faceted approach to facilitating business development by providing prospective and current small business owners with a central point of contact for information, education, and assistance.

The SBC sponsors low- and no-cost seminars, workshops, and continuing education courses on a variety of topics that are of interest to entrepreneurs and their employees. Customized programs can be designed for business and industry upon request. Free one-on-one counseling is provided by appointment.

The SBC also coordinates the Rural Entrepreneurship Through Action Learning program, a how-to course on starting a business. Students examine in detail the development of a business idea, market analysis, and the components of a business plan. A complete, written business plan is the goal for graduates of this course. Students will gain knowledge from hands-on activities and guest speakers who are successful business owners.

Workforce Development and Training Center
The Workforce Development and Training Center (WDTC) operates three training programs with federal funds from the Workforce Investment Act.

• Dislocated Worker Program
• Adult On-the-Job Training Program
• Youth Training and Education Program

Program participants may qualify for financial assistance, which includes tuition, books, and fees. Also, there may be childcare and transportation assistance upon availability of funds.

Tarboro:  (252) 823-5166 2009 W. Wilson St. Tarboro, NC 27886

Rocky Mount:  (252) 446-0436 225 Tarboro St. Rocky Mount, NC 27801