This applies to curriculum students only.
MyEdge email, Moodle, and WebAdvisor passwords have been synchronized to allow the use of a single username (user ID) and password combination to access all three services.
Step 1: Verify that you can login to WebAdvisor
Verify that you are able to login to WebAdvisor using your current username and password.
I can login to WebAdvisor!
Beginning Monday, June 11, 2012, this will be your username and password for WebAdvisor, MyEdge email, and Moodle. If you change your password, it will change for all three services. Since you were able to login to WebAdvisor, you may skip to the section entitled Step 3: Enroll in the EdgeID password management system.
I cannot login to WebAdvisor!
Are you a new student? Your WebAdvisor, MyEdge email, and Moodle accounts will not be created until one business day after you are registered for curriculum courses. Please contact either your advisor, or ECC Student Services, to register for your first semester. This can be done over the phone at (252) 823-5166 x255. In future semesters, you will be able to self-register through WebAdvisor.
What is my username? Find your username here. You will need your student ID (also known as your Colleague ID) or your Social Security Number.
What is my password? Find your password here. If you have not previously changed your password, your initial WebAdvisor password is the last six digits of your Social Security Number.
I still can't login! Complete a Tech Support Request.
If you are logging into WebAdvisor for the first time, you need to reset your password, you haven't changed your password in a while, or you have a weak password, use the following tips to develop a strong password.
- Your password must be at least six but no more than nine characters.
- Your password cannot contain any part of your name.
- Your password should contain a mix of the following:
- Uppercase letters (A-Z)
- Lowercase letters (a-z)
- Numbers (0-9)
Once you have successfully logged into WebAdvisor, you should enroll in the EdgeID password management system.
Select the Enroll option from the menu and you will be prompted for your username and password. You will then be asked to select three security questions and provide answers for them. Select three questions that you can easily remember the answers to. These questions will be used verify your identity should you ever need to reset your password or unlock your account.
Help files for the EdgeID system are also available online if you need assistance.
Remember, you will now use the same username and password for WebAdvisor, MyEdge email, and Moodle. Changing your password once changes it for all three services.