ECC has moved to a single username (also known as your user ID) and password, commonly referred to as Single Sign On, for access to WebAdvisor, MyEdge email, and Moodle.
What do I need to do?
Step #1 - Verify that you can login to WebAdvisor
Verify that you are able to login to WebAdvisor using your current username and password.
I can login to WebAdvisor!
Beginning Monday, June 11, 2012, this will be your username and password for WebAdvisor, MyEdge email, and Moodle. If you change your password, it will change for all three services. Since you were able to login to WebAdvisor, you may skip to the section entitled Step #2 - Developing a strong password.
I cannot login to WebAdvisor!
Are you a new student? Your WebAdvisor, MyEdge email, and Moodle accounts will not be created until one business day after you are registered for curriculum courses. Please contact either your advisor, or ECC Student Services, to register for your first semester. This can be done over the phone at (252) 823-5166 x255. In future semesters, you will be able to self-register through WebAdvisor.
What is my username? Find your username here. You will need your student ID (also known as your Colleague ID) or your Social Security Number.
What is my password? Find your password here. If you have not previously changed your password, your initial WebAdvisor password is the last six digits of your Social Security Number.
I still can't login! Complete a Tech Support Request.
If you are logging into WebAdvisor for the first time, you need to reset your password, you haven't changed your password in a while, or you have a weak password, use the following tips to develop a strong password.
- Your password must be at least six but no more than nine characters.
- Your password cannot contain any part of your name.
- Your password should contain a mix of the following:
- Uppercase letters (A-Z)
- Lowercase letters (a-z)
- Numbers (0-9)
Step #3 - Enroll in the EdgeID password management system
Once you have successfully logged into WebAdvisor, you should enroll in the EdgeID password management system.
Select the Enroll option from the menu and you will be prompted for your username and password. You will then be asked to select three security questions and provide answers for them. Select three questions that you can easily remember the answers to. These questions will be used verify your identity should you ever need to reset your password or unlock your account.
Using the EdgeID system, you can change your password or reset/unlock your account. If your account doesn't have a strong password as described in Step #2 above, now would be a good time to change it.
Help files for the EdgeID system are also available online if you need assistance.
Still need help?